Frequently Asked Questions

No. If you applied for funding before 2022, you would have done so using our old grants software, Blackbaud Grantmaking. Those credentials (username and password) do not carry over to our new grants portal, Salesforce.

Please read the next section for information on creating a new account on the Salesforce portal.

PBF introduced its Salesforce portal for the 2022 funding year, and we are excited to share it with you!

To register your organization on the Salesforce portal in 4 easy steps:

  1. Go to the Portal Login page at:
  2. Click the Sign Up link in the upper right corner. Follow the instructions and provide the requested information to register as a portal user.
  3. Once you enter your information, you’ll see a message indicating that an email has been sent to the email address you provided. Check your inbox, open the email and click the link to create a password.
  4. Set a password that meets the specified criteria and click Continue. You will now be logged in and taken to the Home page of the grantee portal.

Requests will only be considered from nonprofit organizations certified as a tax exempt under Section 501(c)(3) of the Internal Revenue Code and classified as "not a private foundation" under Section 509(a)(1) or 509(a)(2). PBF does not fund organizations using a third-party fiscal sponsor’s Tax ID or exempt status.

The Provident Bank Foundation relies on Guidestar to verify eligibility using the Charity Check Report. To verify your organization's full tax exampt status, visit

PBF has unique eligibility criteria for each of its grant programs. We recommend reviewing these details in the Grant Guidelines.

If your organization did not pass the eligibility quiz on the Salesforce portal, or if you were not eligible for your desired grant program and you are not sure why, please contact Foundation@Provident.Bank.

The Provident Bank Foundation is now on Salesforce!

FAQs forthcoming!