Frequently Asked Questions

If you have started an online application and are unable to log back in, try clearing the cache, cookies, and history from your browser and signing back in. Please note the correct link to sign back in is:

If you are still having technical problems please contact the Foundation at Foundation@Provident.Bank

Try using a different brower such as Internet Explorer, Firefox or Safari. Additionally, clear all browsing history and delete cookies. If you continue to experience difficulties email PBF at Foundation@Provident.Bank

If you do not pass the eligibility quiz, your project will not meet our grant guidelines and you will not be able to proceed with the online application. Eligibility and requirements to seek funding from The Provident Bank Foundation can be found in our Grant Guidelines as well as the Guidelines Section of our website.

The Provident Bank Foundation relies on Guidestar to check an organization’s IRS Publication 78 Details and IRS Business Mater File Details using the Charity Check Report. To review your organizations status, visit

All organizations seeking funding from PBF must be recognized by the IRS as a 501(c)(3) public charity organization under the Internal Revenue Code and are determined to be exempt, and which are classified as public charities and not "private foundations" under section 509(a)(1) or 509(a)(2) of the code in order to receive funding.

Review the GUIDE TO NAVIGATING ONLINE FORMS for any technical questions and accessing draft applications and/or to access progress report forms.

Note: The Account Information Portal is only for accessing drafts, submitted applications or LOI and to access requirements (progress reports).

For any technical questions about navigating the Online LOI & Application and the Account Information Portal:

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